C-C4H51-2405 Braindumps Pdf, C-C4H51-2405 Valid Dumps Questions

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SAP C-C4H51-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 2	Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 3	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 4	Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 5	Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 6	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 7	Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

A. Send an email to SAP Cloud Support.
B. Create an incident.
C. Report a ticket.
D. Implement the provided Hot Fix number.

Answer: B

NEW QUESTION # 31
Which of the following can you use to explore released APIs?

A. SAP Integration Suite
B. SAP Business Accelerator Hub
C. SAP Application Interface Framework

Answer: B

NEW QUESTION # 32
You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

A. Select the relevant scoping ques-tion.
B. Maintain the fine-tuning activity for contracts.
C. Maintain a reference date in the contract.
D. Create a workflow rule.

Answer: D

NEW QUESTION # 33
Which object can be used in workflow definition and assigned to organizational structures?

A. Job definition
B. Business role
C. Business user
D. Employee

Answer: A

NEW QUESTION # 34
Which of the following is possible when creating tickets in the Agent Desktop?

A. You can create knowledge articles.
B. You can manually select the SLA.
C. You can select multiple registered products in a single ticket.
D. You can manually assign a maintenance plan.

Answer: C

NEW QUESTION # 35
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C-C4H51-2405 Braindumps Pdf, C-C4H51-2405 Valid Dumps Questions

SAP C-C4H51-2405 Exam Syllabus Topics:

C-C4H51-2405 Valid Dumps Questions & New C-C4H51-2405 Exam Question

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q30-Q35):

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